Whole Home Generator Service & Maintenance
Service from technicians trained by Generac, maintenance plans that keep the unit tested and ready, and repairs available at any hour.
Our Services
Whole Home Generator Services & Maintenance
From annual maintenance and 24/7 repair to warranty service and remote monitoring, GenerX manages your backup power system for its entire lifespan. Explore each service below.
Generator Maintenance
Annual checkups and full system testing keep your whole home generator ready when you need it. Plan members get priority scheduling, discounted repairs, and lower costs over the life of the unit.
Learn More →Generator Repair
We repair all major brands, including Generac, Kohler, and Cummins. A deep parts inventory and 24/7 support mean we get to you fast.
Learn More →Warranty Services
Warranty coverage that protects the investment for years. As an authorized dealer, we handle warranty claims and repairs ourselves.
Learn More →Remote Monitoring
Remote monitoring sends real time alerts and exact fault codes, so problems get diagnosed before you notice them and your system stays ready around the clock.
Learn More →Virtual Consultations
Convenient virtual or at-home estimates with expert advice on proper system sizing and placement. Schedule a consultation to find the perfect generator solution for your needs.
Learn More →Generator Installation
Generator installation in Florida, Tennessee and Kentucky by technicians trained by Generac. We handle the estimate, the site visit, the permits, the install, the utility coordination and the final inspection. You do not chase anyone.
Learn More →Why GenerX
Why GenerX for Generator Service & Maintenance
Call for service and a GenerX technician comes out trained by Generac, carrying the parts most repairs need. Our own warehouses stock the rest, so a common failure does not turn into a wait for a shipment from the manufacturer. We have serviced these units since 2005 and seen most of what goes wrong with them.
Prestige Dealer Service
As a Generac Prestige Dealer, our team holds Generac's highest certification level for installation and service.
Genuine Parts In Stock
Our stocked parts warehouse means maintenance and repairs happen fast, without long waits for components.
Factory-Trained, No Subcontractors
Our own licensed, factory trained professionals handle every service and maintenance visit. No third parties.
Our Commitment
Our Commitment to Reliable Service
Buying the generator is the easy part. A standby unit sits unused for months, then has to start on the worst night of the year, which is why it needs testing, oil changes and a technician who has seen it before. GenerX does that work, and we are the same people you call when something fails at 2 a.m. Maintenance and repair are one team here, not two.
Preventative Maintenance
Our maintenance plans cover annual checkups, full system testing, priority scheduling, and discounted repairs, so your generator is ready when you need it.
Ready for Emergencies
We maintain a large inventory of generator repair parts in our warehouse and utilize a specialized fleet of service vans, avoiding long waits for parts or repairs.
Warranty Protection
We stand by our whole home generators with one of the best warranties in the industry, protecting your investment for the long term.
Fully Covered for 12 Years
Twelve years of coverage on Generac air-cooled units, with labor, travel, parts and major components included. Nothing comes out of your pocket for a covered repair. This warranty is available only through Canter Power Systems and its family of brands, which includes GenerX.
Reviews
Trusted by Thousands of Customers
Brand Partners
Authorized Dealer for Top Brands
We install and service generators from the industry's most trusted manufacturers.
FAQs
Frequently Asked Questions
Common questions about generator service and maintenance
Do you offer ongoing generator maintenance plans or service contracts?
Yes. Our maintenance plans cover annual checkups, preventative maintenance, and remote monitoring. Service members also get priority scheduling, discounted repairs, and extended warranty coverage.
What generator brands do you sell and service?
We sell and install Generac and Kohler generators. As a Generac Prestige Dealer, we hold the highest level of certification and expertise for installing and servicing both brands, and we service and repair other manufacturers as well.
What kind of warranty protection is included with my new generator?
We stand behind our generators with one of the best warranties in the nation. Every installation includes manufacturer warranty coverage, and we offer extended options on top of it. We handle the claims ourselves.
What products does the 12-year warranty cover?
The 12-yr warranty is offered on all Generac Air Cooled units.
How long does the generator installation process take?
Our turnkey installation process typically takes 2-4 weeks from initial consultation to final hookup, depending on permitting and site preparation requirements. Our factory-trained technicians handle all aspects including permits, site prep, and final inspections to minimize delays.
Why is planning ahead for a generator installation so important right now?
Demand is up and supply chains are still tight, so wait times have grown. Planning ahead gets you covered before the next major storm. Schedule your consultation today.
Get Started
Ready to Keep Your Generator Running?
Don't wait for the next outage to find out your generator needs service. Contact GenerX to schedule maintenance, a repair, or a service plan, and see why thousands of homeowners trust us with their backup power.